Patient-Centered Medical Home

What is a Patient-Centered Medical Home?

A patient-centered medical home (PCMH) is a more effective and efficient model of health care delivery. This new model produces better care and helps to lower healthcare costs. North Carolina is helping to lead the nation in the number of physicians and practices recognized that support patient-centered care.

Based on the 2007 Joint Principles of the Patient-Centered Medical Home as agreed to by the AAFP, AAP, ACOP, and the AOA, a patient-centered medical home features:

  • Patients have a relationship with a personal physician.
  • The physician-led care team is responsible for the patient’s comprehensive care.
  • Patients can expect care that is coordinated across care settings and disciplines.
  • Quality is measured and improved as part of daily work flow.
  • Patients experience enhanced access and communication.
  • Medical homes use EHRs, registries, and other clinical support systems.

Key Transformation Resources & Sites –

AAFP’s PCMH Resource Page –
The Patient-Centered Primary Care Collaborative –
Agency for Healthcare Quality & Research PCMH Site –
CCNC’s PCMH Recognition Guide –
PCPCC’s Practical Guide to Transformation –

Reports, Articles & Presentations on PCMH –

Building Medical Homes: Lessons From Eight States with Emerging Programs –…
AHRQ’s PCMH Articles Listing (w/citations) –…
BCBSNC’s Move Towards the Patient-Centered Medical Home is Helping My Small Family Practice –

Downloadable Resources –

AAFP’s Checklist –…
Patient Handout by PCPCC –
NCAFP Handout: Value of PCMH –
NCAFP Handout: What a Medical Home Means to You –

Current PCMH Efforts in North Carolina –

Community Care of NC –
Blue Quality Physician Program at BCBSNC –