Community Care of North Carolina has launched the 'Provider Portal', a web-based tool for providers enabling access to a Medicaid patient's comprehensive health record, including his/her demographic information, care team contact information, visit history, pharmacy claims history, and clinical care alerts. Other providers involved in the coordination of care of the patient, such as mental health Local Management Entities, public health departments and state mental health facilities may also access the Provider Portal.

The Portal leverages the use of Medicaid claims data to provide key information typically unavailable within the provider chart. For example, providers can view encounter information (hospitalizations, ED visits, primary care and specialist visits, laboratory and imaging) that occurred outside of their local clinic or health system, as well as contact information for the patient's case manager, pharmacy, mental health therapy provider, durable medical equipment supplier, home health or personal care service provider.

All NC physicians who are currently enrolled in CCNC and treating Medicaid patients are being encouraged to sign-up for the portal.

To sign-up and learn more about the Portal, please visit https://portal.n3cn.org